Boylston Street Letter #6

Continuing backtracking ... see Boylston Street Letter #4.

The week of Feb. 19-23, 2007

Some days at the shelter it happens that you have to minister to the masses, leaving no time for one-to-one encounters with those who need your help or those who may be in a position to help you in your hour of need. Lately I have regretted being in a space where it has not been possible to have what I consider to be pastoral conversations. But upon further reflection what I think I mean is that I would like to have some more spiritual encounters and some more spirit-building conversations before this ministry is concluded. May the disciplines of the Lenten season sharpen my senses so that I might attend to my duties at the shelter with renewed awareness of the opportunities for a meeting with the image of Christ in any face, fair or homely. These moments are nearer than we think. On Friday there came two moments like this.

For the first time, none of the guests came to our hour of faith sharing and Bible study. It may have been a fluke that all the regulars (I use that word loosely) were not to be found around the atrium or the day center. Or if they were present on other floors of the building, they could not be bothered to return to the day center. Certainly it was no help that the elevators to the mezzanine were once again out of order, once more because of a fire in the trash room on one of the top floors. Perhaps it is again time to spread the news about this group by word of mouth. Whatever the reasons for guests’ absence, not all was lost. Another pastoral intern from Harvard Divinity School, who has platooned with me at the hospitality desk on Fridays, joined me for the hour of prayer and reflection and discussion. We lifted up in prayer the men and women who have attended our meetings before and hoped that good things were preventing them from attending, such as new employment, educational opportunities, or even new housing. My partner from Harvard is fresh-faced, good-natured, and far more imperturbable than me in the setting in which we minister. He arrived at St. Francis House last year in mid-autumn, and his duties have largely overlapped mine. It may surprise you to hear me confess that, at first, I felt like he was encroaching upon my turf! How territorial! How ridiculous! But since then I have been humbled by his gracious affability, and now I readily seek his presence at the Bible study. By his participation Friday, we were able to keep this chain of weekly gatherings in Christ’s name unbroken. God bless him for that.

God also bless Mallory and me as we struggle together through our Friday afternoon math tutorials. Again she was feeling less than her best, coughing and hacking out a chest cold. She arrived late and in a difficult mood, haggling with several telephone operators and physicians’ secretaries to renew some vital prescription medication in vain. In spite of Mallory’s churlish feelings, we slogged through two hours of word problems and broke through the darkness into some place of light. I can remember the exact moment: we were practicing the fifth in a series of arithmetic word problems, I was half-asleep on my feet, and Mallory in her melancholy was insisting that there was not enough information in the question to make a solution possible. I told her to think again and look carefully. There was a minute of silence, then, in a voice more buoyant than I had yet heard that afternoon, she announced that she had figured out what to do. She was pleased to tell me that it took her a little while longer to work it out, but she discovered what she needed to do. The last fifteen minutes of our tutorial were the happiest and most productive of them all. Whether Mallory continues with this Friday afternoon remediation has yet to be determined because her life is very much touch and go, not least because she is a transgender person. I hope we may keep going forward, if only for the fact that I felt a precious lightness of being at that moment when she understood what the problem was and how to solve it. She felt so proud of herself, and it made me care for her, genuinely care for her, for the first time. She made a breakthrough, but so did I.

Boylston Street Letter #4

While living simply and living well the last five weeks, I have been derelict in my blogging duties. Let me start backtracking, with correspondence from my ministry to the homeless at St. Francis House.

The week of Feb. 5-9, 2007

Whenever the weather takes a sharp turn for the colder, I know I’m about to take ill. Moreover, my immunity always seems to be its lowest at exactly this time of the season: I’ve caught more colds in the second week of February than at any other time of the year. Wednesday evening I came down with a sore throat and general fatigue, and I decided not to risk making my condition worse by working at the shelter Friday.

No surprise there. However, this was the first time I begged off my duties at St. Francis House, and it did surprise me to discover how many people were going to be affected by my absence. There was the day center supervisor, who was now going to be one hand short at the hospitality desk; Mallory, the transgender student in the Moving Ahead Program, whom I had just begun to tutor for the GED exam, plus two others I was about to begin tutoring Friday; the MAP instructor who referred these students to me; Brother Dan, who sets aside time every Friday afternoon for a debriefing; and Professor Knust, who was scheduled to visit the day center at its most active. I placed five separate phone calls on Thursday morning to excuse myself to make sure I left no one in the lurch.

But there’s one group of people I couldn’t telephone: our guests, especially those who attend the Friday faith sharing and Bible study hour. How do you suppose they felt? Or how about those guests who take comfort knowing that on Friday morning they’ll see that familiar furry face ready to hand out razors for their prickly faces? I placed my sick calls out of courtesy and respect for those who rely on me; if only I could have extended the same direct courtesy and respect to the guests. When you’re down and out, you’re out of sight and mind.

That Friday I took time to recuperate and finished reading a textbook on pastoral care and counseling. The author, who likened pastoral caregivers to gardeners cultivating the “ground” of a faith community, emphasized the importance of self-care for caregivers, lest they suffer burnout. I do not take issue with the author on this point, but I note with mild regret that it was disarmingly easy to decide to take the day off. Moreover, I do not trust the feeling of relief that swept over me Thursday morning, which could be worded thus: “Thank God I don’t have deal with the homeless today.” Seriously, I was glad the shelter’s problems were not to be my problems that day.

Is it okay to feel like that? Do you call that good pastoral self-care? I could have reported to the shelter. I’m not burned out. I didn’t feel that bad Friday morning, certainly not much worse than most working-class people who don’t have the luxury of taking sick days. In short, I question the sincerity of my motive and the purity of my intent.

I could end with one of any number of Gospel proof-texts to vindicate my skepticism or chastise my self-loathing, but that won’t do. Better to remember that Monday is another day. The poor will still be there, and they will neither condemn nor praise us. I pray Jesus Christ will still be with us.